For some reason when I put the headphones in the sound went all echoy and when I tried to fix it the tracks would randomly skip forwards, skip backwards and skip through tracks. I also noticed the headphones icon at the top included what looks to be a headset microphone.

Turns out I’m not the only one… users on Android Forums have been reporting the same issue. Very disappointing from a top-of-the-range Smartphone.

When I first got the phone it didn’t take more than a few days to notice that the connection was loose and it would shut off mid-charge etc. Not good. After leaving my charger in a hotel I bought a replacement from Argos. This was better but still has issues.

It was after this that I realised that the data cable for my work phone, a Nokia 5230, also had a micro-usb connector on the end. Guess what: it seems to fit perfectly!

So are HTC just cutting corners by supplying shit peripherals?

I have decided on a phone. I want an Android phone. I simply MUST have an HTC Desire. So much that I already want to start writing apps for it!

Things looked good at the start of April when it was available on T-Mobile for £15/month and £129 up front for 24 months.  This came with 300 minutes, unlimited texts (they say 300 but you get a choice of flexible booster free and mine would go on unlimited texts)  and "unlimited" (1GB) data.  This is much better than what I’m currently paying Vodafone £30 a month for!!

Unfortunately while the plan is still available on T-Mobile the price of the phone was hiked to £191 fairly quickly.  It’s still a very competitive contract, and still better than what Vodafone were offering, but I was already nervous about taking out a contract on a network known (to me) mostly for shit signal, based partly on my experience with them about 6 years ago, so I went to do more research.

I’ve spent a lot of time researching the best deals from all networks (except O2 who don’t stock it yet, but I’ve found ways round that) from at least a dozen retailers.  Really it would be a waste if I kept this information to myself and didn’t share what I’d found out with the world (or the 3 random people who happen to stumble on this blog over the next year and probably don’t even speak English).

Anyway, to got a long story short(er), I’m going to post a summary of what I’ve found over the next couple of days. Keep your eyes peeled.

For those not familiar, when Nokia update their firmware, the updates can only be downloaded by those with generic (unbranded) phones. If your phone comes from a network, it will have a different product code depending on the network. When you run Nokia’s Software Updater it reports back what code you have, and if your network haven’t approved an updated version of the firmware, you don’t get any upgrade.

Vodafone haven’t approved an update for the N96 firmware since v11.018 which was released in September 2008. The problem is that there have been several updates since this time to fix poor performance and other issues, including two major updates in May and July which I really want to get hold of.

So I’m trying to get a call centre to tell me when Vodafone are going to get their fingers out of their arses. What do you think of my odds?

To Hack or not to Hack?

I’m aware of two other methods of getting firmware upgrades by bypassing Vodafone, but these aren’t ideal. One is to change your product code to the generic one (I’ve been told for the UK & Ireland this is 0568238, but I haven’t checked this), then run Nokia Software Update. This time when your phone sends its Product Code to the server it’ll get the latest version of the genereic firmware and apply it to your phone. The problem is that your product code is recorded against the IMEI of your phone in the server, so Nokia know you’ve been naughty and should you have any problems with the phone they will tell you you’ve voided your warranty and refuse to fix it.

The other method involves downloading the firmware and applying it to the phone yourself using a program called Phoenix. This is also naughty, but Nokia don’t know about it. If you’ve any problems and need to call on your warranty you can change the firmware back and (if you do it right) they can’t tell. However this method seems to be more complicated.

Oh and the guy on the phone denied any firmware existed past v12, released in January. I told him the page he was looking at (probably this one) as out of date. Shortly afterwards the call was mysteriously disconnected. Odd that. OH and i fyou enter that UK & Ireland N96 code above into the Nokia update checker, it comes back with the non-existant v30.033 firmware. Also odd, no?

Anyway, it turns out to be an amazingly simple mechanism using the edit key (the one on the bottom left with the pencil icon on it – I knew it had to have some purpose!!). Thanks to some person called Walker for his generic guide to Symbian Series 60 functionality.

Copy: To copy text to the clipboard, hold the pencil/edit key until Copy appears on the screen above the right soft-key and scroll using the joystick to select the text. When you’ve selected the text to copy, just hit Copy.

Paste: To paste text from the clipboard, move the cursor to where you want to paste and hold the pencil key until Paste appears on the screen by your right soft key. When it appears and then press the right soft key to paste.

Maybe if my N73 breaks I’ll consider upgrading, but since I’m spending a tenner a month on pay-as-you-go I can’t really justify jumping to £35/month for the N95 8GB or to £44 a month for an iPhone.  Maybe if I hold out long enough…

“This generation does not want an archive of music. We offer unlimited music on a rental model – no-one has done this in the marketplace, and certainly not the iPhone.”
Al Russell, Vodafone’s head of internet and content services

Maybe this blogger, in his early-to-mid-twenties, is too old not part of whatever Mr Russel means by “this generation” any longer, but the last thing I want is to pay over £100 a year (£2 a week) and have nothing to show for it at the end should I decide to change networks. I’ve always avoided subscription-based download services like Napster for exactly this kind of reason (even they now offer Napster Light: a pay-per-download service). I will use it if it’s included free when I happen to take out a Vodafone contract (which I might have to if they’re the only network to get the N95 8GB which I desperately want, just not at £50 a month!), but MusicStation will not be a factor in my decision.

Perhaps Vodafone should take a look at the experience of Bango who manage, among other services, The Sun newspaper’s download service.

Trusted brands are keen not to be tarred with the subscription brush. For example, The Sun newspaper that uses Bango to power the pay per downloads on Sun Mobile, print “No subscriptions – No hidden charges” on its ads to reassure consumers it is not a subscription service. Mobile operators have also expressed a desire to move away from this type of payment as subscriptions are a major cause of consumer dissatisfaction.
Network for Online Commerce – Pay-per-download gaining popularity…

The ‘archive of music’ as Mr Russell describes it, is the modern equivalent of the CD collection. It doesn’t make a difference if you only listen to the CD once in 5 years, you keep it because you can.  It comforts the inner-hoarder in all of us. The long and short of it is, I think, that we do want it.

The push for subscription based downloads has nothing to do with what Vodafone’s (or anyone else’s) consumers want, it’s all about the interests of the big service providers and record labels, and any push towards this should be resisted. It will by this consumer anyway.

What’s the big deal with the new N95 8GB anyway? Well, there are a few tweaks to the N95 formula: for a start I’ve wanted a phone equipped with WiFi for a good while now, but while the N95 met this criterion it apparently ate batteries, so the new 8GB version Nokia are releasing has a bigger battery as well as an even bigger 2.8″ screen (very useful when using the wireless to browse the internet) and has 8GB of internal flash memory instead of an expansion slot. I really badly wanted an N95 but I’ve been hanging off until this comes out, though I may be hoping for too much for Vodafone to have it available on a £30/month tariff before Christmas (the busiest time of the year for mobile phone sales).

Ah well, maybe I can get one in the January sales?

For more info on the N95 8GB see the Nokia or “tweaks” links in the post or see this Dialaphone blog post.